Operations & AI systems
Dashboards, AI-assisted workflows, support, fulfillment, CRM, reporting, and the tools that keep daily work moving.
See an operations system Open for select projects
JTB Systems / Founder-led software studio
Custom software for businesses that have outgrown standard tools.
I build operations systems, automation, and commerce products around the way a business actually works.
Los Angeles / PTFounder-led builds + retainersOperations / commerce / products
01
Build focus
Two ways to work
Run the business. Sell your way.
The tools change, but the goal stays simple: connect the work, remove the bottleneck, and ship something people can use.
Custom commerce & products
Owned storefronts, customer apps, portals, memberships, marketplaces, and software built around how the business sells.
Explore custom commerce02
Proof of work
Selected systems
Built beyond the demo.
OPS-01Operations platformOperations & AI systems
Fulfillment control Production system
A fulfillment command center shaped around queues, inventory, shipments, and exceptions.
Warehouse fulfillment
Situation
Reward claims, store orders, stock, labels, returns, and customer issues were one connected problem.
System
A warehouse control surface with clear queues, grouped shipments, inventory signals, and shipping automation.
Result
Operators can see what is ready, what is stuck, and what needs action without chasing separate tools.
ReactNode.jsPostgreSQLEasyPost
VID-02Real-time video SaaSCustom commerce & products
Live production signal Production system
A live production workspace centered on camera control, stream health, and AI-assisted directing.
Vantaview
Situation
A live production app needed video performance, smart camera help, licensing, trials, and releases to work as one product.
System
A Mac-native video engine supported by customer access, product telemetry, updates, and AI production tools.
Result
The path from code to notarized build to monitored customer trial became measurable and repeatable.
SwiftMetalAVFoundationSupabase
AI-03Agent command centerOperations & AI systems
Agent operations Production system
A local agent workspace built for parallel sessions, review checkpoints, and tool activity.
Blackcrab
Situation
Serious AI coding work spreads across sessions, terminals, diffs, previews, and usage limits.
System
A local desktop app for finding sessions, running parallel agents, reviewing tool calls, and watching usage.
Result
Agent work is easier to resume, inspect, and manage without sending project data to another hosted service.
TauriReactRustClaude Code
03
Live system demo
AI support operations
Let the system handle the routine. Keep judgment with people.
This sandbox shows the kind of support workflow I build around a company's existing inbox, knowledge, customer records, and approval rules.
01Handle the repeat work
02Bring in account context
03Keep risky actions human
JTB SUPPORT OPSSandbox
Systems connected
Conversation and contextLow risk
MC
Maya Chen / Northwind Supply
Tracking has not moved since Friday.
Connected account context
Order#1842 / shipped
CarrierUPS / delayed
PromiseTomorrow by 7 PM
Suggested response
Run the workflow to assemble a grounded response.
04
Delivery model
A clear operating rhythm
Map. Build. Connect. Run.
Find the costly handoffs and set the right first target.
Ship a useful version early enough to learn from real work.
Bring the right tools, data, and people into one flow.
Measure what happens and keep improving the system.